FAQ

What about shipping costs?

Free standard shipping on all orders (7-15 days delivery)! Upgrade to our Priority Line for just $4.99 (5-10 days) – pawsitively speedy!

How do I track my order?

Super simple! Click here for real-time updates. We'll email you the deets once it ships.

How do I return something?

Not loving it? No worries – we get it! See our Returns Policy below. Note: We can't accept returns for used or man-made damaged items, but we're here to help with alternatives.

How do I use a coupon code?

Lucky pup! At checkout, pop your code in the box and hit "Apply." One code per order – stack the savings for extra treats!

What if my order arrives damaged or missing items?

Oh no – we're sorry! Contact support@funpawstore.com within 3 business days. Keep the packaging for carrier claims. We'll sort it with love and get you a replacement or refund ASAP.

What if an item is on backorder?

Rare, but if it's over 10 days without updates, email support@funpawstore.com. We'll rush it or refund with a paw-sitive note!

What payment methods do you accept?

PayPal only – secure, simple, and speedy for all your fun finds!